Forum Discussion
Microsoft suspended my Outlook.com acccount for spam..a question.
I just started at being officer for a non-profit. I sent out email to our members that number about 300 people with a Forms survey asking about future meeting ideas. When I sent the email, it came back as being unable to deliver to all email addresses in the email (most of which were in the BCC column). I tried sending the email again and ended up with getting my account suspended. I finally was able to get a code to my phone and got my account active again.
My question is would it be safe to send out emails to all our members in the future. From what I read, Microsoft Outlook allows up to 500 people. Our organization has much less that that. If I used this account again, would I risk it being suspended or permanently disabled again? I only link I had was for a Microsoft Forms survey.
2 Replies
If you set up a Non-profit Microsoft 365 account, you should be able to send that many but I always warn folks that your group emails like that can flag as spam even with just a few emails. Using email marketing might deem better results and not touch your actual email account.
Outlook.com is typically for home users, TechSoup offers free/low cost 365 Business licenses.
If you recently created a new Outlook.com account, a low sending quota is a temporary restriction which is upgraded to the maximum limit as soon as you establish credibility in the system.
