Forum Discussion
NigelFoster
Jul 26, 2023Copper Contributor
Microsoft outlook won't load
I double click on the icon or load it through the search bar and the wheel spins for a little while before disappearing completely and nothing has happened.
MathieuVandenHautte
Jul 26, 2023Steel Contributor
Hi Nigel,
Please try this action plan:
- Make sure "Turn on fast start-up" is disabled in Control Panel\All Control Panel Items\Power Options\System Settings + reboot
- Command prompt (as administrator): sfc /scannow + reboot
- Command prompt (as administrator): DISM /Online /Cleanup-Image /RestoreHealth + reboot
- Windows icon + R. Type in Outlook /safe + OK
- Re-create the Outlook Mail Profile
- Use the Microsoft Support and Recovery Assistant (SaRA tool)
- Repair Office
One or multiple steps will resolve the issue.