Forum Discussion
Microsoft deleted my recovery email???
Hello to anyone who can assist, I am trying to recover an aged email address of mine - I have one major problem, that email address has only one recovery contact email - a @dot.net email address...
Samran285 I don't think the dot.net address will help you if you have not logged into the account you are trying to recover in more than a year.
If you don't log in at least once a year, the account is inactive and purged and the only way to recover it is if you have the password - resetting the password wont work.
If you haven't accessed the Microsoft account in more than 2 years, it will be deleted (closed for good). There are several factors that determine the closure date and older accounts may be left open for 5 or more years. But you need to know the password.
Once closed, addresses cannot be claimed or reclaimed, or otherwise reopened.