Forum Discussion
Message Stuck in the Outbox Folder in Outlook New
Dear All:
I am using Outlook new under Windows 10 Enterprise and Microsoft Office 365. As of last Monday, I have a message stuck in my outbox folder in Outlook New. The message should not be there as it was actually sent, and the recipient had actually replied to it. If I switch to the old Outlook, then I do not see this message in the outbox folder. If I try to delete the message in the outbox folder in Outlook New, it gets deleted, but it re-appears as soon as I move out and then back in the outbox folder, or if I restart Outlook. Also, when I delete the message, next to the outbox folder name, I still see the number 1, indicating that there still is a message in the folder. I have tried synchronising, and also emptying the outbox folder, but to no avail. This is a very simple message, with no attachments and with just a few lines of text. Any ideas what might be going on?
Thank you in advance.
- balestramCopper ContributorThe solution was to delete the mail account and recreate it.
- PatriceVINCENTCopper Contributor*ironic mode on* Yet Another nice new feature indeed *ironic mode off*
I'm wondering when Microsoft will stop this encapsulated version of OWA and work on real new version of the classic one.