Forum Discussion
Sean_Tong
Microsoft
May 16, 2023Meeting series disappeared in organizers calender
Hi,
This is Sean from Geneva Actions team, and I am writing to ask help for an issue with my calendar. A meeting series are disappeared from my calendar and I am the organizer of this meeting s...
thogan10
Jul 26, 2024Copper Contributor
My users are having the same issue, a fix I've found
-Uninstall O365 Office Suite
-Delete the contents of Registry Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Profiles
-Delete the Contents of: C:\Users\%username%\AppData\Local\Microsoft\Outlook
-Reinstall O365 suite
-Optional
Uninstall Teams Meeting Add-In if Teams integration fails for whatever reason
-Restart Teams and Outlook, Wait for Sync
I've attempted just repairing the install, leaving the install as is, running the internal update but the only thing that seems to work is the uninstall which turns in to a time sink.
-Uninstall O365 Office Suite
-Delete the contents of Registry Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Profiles
-Delete the Contents of: C:\Users\%username%\AppData\Local\Microsoft\Outlook
-Reinstall O365 suite
-Optional
Uninstall Teams Meeting Add-In if Teams integration fails for whatever reason
-Restart Teams and Outlook, Wait for Sync
I've attempted just repairing the install, leaving the install as is, running the internal update but the only thing that seems to work is the uninstall which turns in to a time sink.
TiffanyC2145
Jul 26, 2024Copper Contributor
Thank you! I'll give the nuclear uninstall a try on one of my users and see if I have the same good result.
I'm currently "working" with Microsoft support which is just as fun as everyone knows it is.
We're currently at the step where they ask for a useless Teams meeting with one of my users.