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Sean_Tong's avatar
Sean_Tong
Icon for Microsoft rankMicrosoft
May 16, 2023

Meeting series disappeared in organizers calender

Hi,   This is Sean from Geneva Actions team, and I am writing to ask help for an issue with my calendar. A meeting series are disappeared from my calendar and I am the organizer of this meeting s...
RonZhong240's avatar
RonZhong240
Copper Contributor
Jul 18, 2024

Thanks to QuietStorm78 and Sumble23 , I asked my colleague to share his calendar with delegate permission or edit permission. Then I can open(add) his calendar in my outlook, to "Copy to My Calendar" under the Actions section. I can see the meetings now, but still without organizer permission.
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So I double click the meeting item in the calendar, and open the File > Save as to save it as a ICS file, open it to remove my names in the attendee list, and import it into outlook with File > Import/Export after that.

It may have two meeting series now. I delete the first one which I don't have organizer permission, and keep the imported one.

It works as before now.

 

TiffanyC2145's avatar
TiffanyC2145
Copper Contributor
Jul 18, 2024
Just chiming in to add our organization and three others that I know of are having the same issue. We were also hoping it would clear up with the EX800425 fix but our users are still reporting the problem. In fact, more of them are reporting it this week.

I have them working in OWA right now for calendar management but it is not sustainable.

I can confirm we have this problem with at least two builds. And I can confirm this really kicked off for us about three weeks ago.
  • Jeff_Crowe's avatar
    Jeff_Crowe
    Copper Contributor
    Jul 25, 2024

    TiffanyC2145 

    Since Microsoft has been virtually silent on this issue, I thought I'd share some updates I've found. This Reddit https://www.reddit.com/r/o365/comments/1e1lxej/calendar_invites_disappearing_after_being/outlines that apparently there's an incident EX829728 that this is being worked under. I can't find this incident number in the Admin center, but whoever is working my ticket at Microsoft confirmed the incident number. They also gave these details. 

     

    We have noticed of many tenants being affected by this issue. And we escalated the issue to the engineering team to work on it.

     

    The Update will reach your tenant very soon as we started working on it recently.

     

    Please find the service incident details of your issue here:

     

    Title: Some meeting organizers' invites are intermittently disappearing from their calendar in the Outlook desktop client

    User impact: Meeting organizers' invites are intermittently disappearing from their calendar in the Outlook desktop client.

    More info: Meeting recipients can see the event on their calendar within the Outlook desktop client, and affected organizers may bypass the impact by using other clients, such as Outlook on the web.

    Current status: We've developed and initiated the deployment of the aforementioned fix, which we anticipate will populate throughout the affected environment by our next scheduled update.

    Scope of impact: Your organization is impacted by this event, and impact is limited to a subset of meeting organizers accessing their calendars using the Outlook desktop client.

    Start time: Friday, May 31, 2024, at 3:33 PM UTC

    Estimated time to resolve: We anticipate impact to be remediated as of Thursday, July 25, 2024, at 1:30 AM UTC.

    Root cause: A latent code issue within the affected service infrastructure is resulting in impact.

    Next update by: Thursday, July 25, 2024, at 1:30 AM UTC

     

    Sharing because I feel MS has left many in the dark on this issue, so hopefully these "bread crumbs" help.

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