Forum Discussion
Sean_Tong
Microsoft
MicrosoftMeeting series disappeared in organizers calender
Hi,
This is Sean from Geneva Actions team, and I am writing to ask help for an issue with my calendar. A meeting series are disappeared from my calendar and I am the organizer of this meeting s...
Still ongoing for us as well for 2 separate organizations for over a month now.
The meeting objects are basically not disappearing, they just never get created in the first place. We can see that from Get-CalendarDiagnosticObjects
There are two scenarios: When the users accept a meeting and when the user sends a meeting (organizer meeting disappears).
We can reproduce the behavior when accepting by having the Organizer forward the meeting to the attendee again, when the attendee accepts it keeps disappearing.
When Outlook syncs the operations on the Meeting object it doesn’t send the creation event of the accepted meeting and just removes the tentative one. Sometimes it even sends an Accepted notification to the Organizer, not always.
Accepting from OWA, Mobile Outlook or with Outlook in Online Mode makes the meeting stick, I presume because of the direct integration with the server instead of Syncing the cache.
We cannot reproduce the Organizer behavior on demand. Instructions we got here helped restore some of the most critical meetings.
Microsoft Premier case is open for 3 weeks, but they still refuse to admit that it’s a bug, asking us to make videos and collecting sara logs repeatedly with slight variations.
Our hope that the EX800425 would fix this was also shattered.
Outlook (Version 2404 Build 16.0.17531.20190) 64-bit Monthly Enterprise Channel
In the other Org we are on the latest outlook release.
The meeting objects are basically not disappearing, they just never get created in the first place. We can see that from Get-CalendarDiagnosticObjects
There are two scenarios: When the users accept a meeting and when the user sends a meeting (organizer meeting disappears).
We can reproduce the behavior when accepting by having the Organizer forward the meeting to the attendee again, when the attendee accepts it keeps disappearing.
When Outlook syncs the operations on the Meeting object it doesn’t send the creation event of the accepted meeting and just removes the tentative one. Sometimes it even sends an Accepted notification to the Organizer, not always.
Accepting from OWA, Mobile Outlook or with Outlook in Online Mode makes the meeting stick, I presume because of the direct integration with the server instead of Syncing the cache.
We cannot reproduce the Organizer behavior on demand. Instructions we got here helped restore some of the most critical meetings.
Microsoft Premier case is open for 3 weeks, but they still refuse to admit that it’s a bug, asking us to make videos and collecting sara logs repeatedly with slight variations.
Our hope that the EX800425 would fix this was also shattered.
Outlook (Version 2404 Build 16.0.17531.20190) 64-bit Monthly Enterprise Channel
In the other Org we are on the latest outlook release.
Inveterat Our Microsoft case about the exact same problem has been opened for 9 weeks by now and no updates from Microsoft so far, they keep saying they are not aware of more organizations having the same problem. It's so frustrating, we have the whole company affected.
Using the new Outlook helps with the problem but it adds others like no access to shared mailboxes form the app and no integration with some of the Add-ins we use, along with the users not liking the new Outlook interface.
