Forum Discussion
Mailbox owner cannot accept calendar invites in Outlook 2016 Windows desktop app
What exactly happens when he tries to accept a request via Outlook? Or do you mean the request never appear in Outlook? Did you try running Outlook in safe mode, just to make sure some add-in is not messing up things? I would also suggest trying on different network (Wi-Fi or home PC for example), see if it makes a difference.
The option you've shown above can certainly have an effect, however it will apply across all modalities, now just Outlook. Still, I guess you can try removing the delegates then re-adding them and adjusting the setting accordingly.
Vasil,
No one in our organization can get Outlook to go into safe mode. Something changed a few months ago because we used to be able to access safe mode, but now it just hangs our client.
I removed the delegates from this person's mailbox, then removed Office 365 from the computer completely and deleted any Office or Outlook folders from the computer. I then re-installed Office again and then without having any delegates, I then tried to accept a test meeting that I had sent. The same thing happened, it said on this employee's meeting request that no response was required and none of the Accept, Decline or Tentative buttons were showing.
When I went to add the delegates back in Outlook in the Delegates area, I received a message that said, "The Delegates settings were not saved correctly. Cannot activate free/busy information".
I tried the information in the attached PDF, but couldn't find the field stipulated here either.
Thank you for your reply,
Dave
