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Chris_Ferraro's avatar
Chris_Ferraro
Iron Contributor
Oct 15, 2024
Solved

Mail Merge from an Email - New Outlook

I am seeing this mail merge feature in New Outlook but struggling to find info about this feature.  Does anyone know about this?  Also not working when trying to send.        
  • Teresa_Cyrus's avatar
    Teresa_Cyrus
    Mar 24, 2025

    Hello All,

    There have been some slight changes to Mail Merge in New Outlook; for example, the To line is now Recipient. Also, I discovered some limitations to using contact or distribution lists with Mail Merge in New Outlook and provided helpful suggestions for not having a personalized salutation. 

    The details are captured in my detailed blog post and video.
    👉🏾Blog: Mail Merge In New Outlook: My First Look » TRACCreations4E
    👉🏾Video: https://youtu.be/x-o72L0tSHs

    Good News: Advanced Features is coming in August Preview / September GA.
    Microsoft 365 Roadmap | Microsoft 365

    If you plan to read the full blog post or watch the video, please give me a thumbs up on this post. Thank you.

    3/24/2025 #traccreations4e

JohnDayUHL's avatar
JohnDayUHL
Copper Contributor
Aug 15, 2025

If you haven't worked it out by now, this is nothing to do with the Mail Merge we know and love.  I think Tonks​ has outlined it clearly that it's purpose currently is to send the email to each recipient individually, so recipients do not see each others email addresses.  It does not provide any functionality to personalize the email by "merging" with a data source.  Whether Microsoft intend this to be the end result or not has not been announced in any way.  If you want a "on the web" version of Mail merge, use Power Automate.

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