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Chris_Ferraro's avatar
Chris_Ferraro
Iron Contributor
Oct 15, 2024
Solved

Mail Merge from an Email - New Outlook

I am seeing this mail merge feature in New Outlook but struggling to find info about this feature.  Does anyone know about this?  Also not working when trying to send.        
  • Teresa_Cyrus's avatar
    Teresa_Cyrus
    Mar 24, 2025

    Hello All,

    There have been some slight changes to Mail Merge in New Outlook; for example, the To line is now Recipient. Also, I discovered some limitations to using contact or distribution lists with Mail Merge in New Outlook and provided helpful suggestions for not having a personalized salutation. 

    The details are captured in my detailed blog post and video.
    👉🏾Blog: Mail Merge In New Outlook: My First Look » TRACCreations4E
    👉🏾Video: https://youtu.be/x-o72L0tSHs

    Good News: Advanced Features is coming in August Preview / September GA.
    Microsoft 365 Roadmap | Microsoft 365

    If you plan to read the full blog post or watch the video, please give me a thumbs up on this post. Thank you.

    3/24/2025 #traccreations4e

Inonge's avatar
Inonge
Icon for Microsoft rankMicrosoft
Mar 04, 2025

Hi, when you follow the steps, you have outlined, the emails do not get sent, and do not appear in the Outbox, sent or draft messages. The only way to send them is to switch to Classic Outlook, go to Outbox and then send your bulk emails. 

Tonks's avatar
Tonks
Copper Contributor
Mar 21, 2025

Inonge I'm sure you've already figured it out, but to use this feature,
1) Start a new email message.
2) Enter all the email addresses in the "To" field. 
3) Enter your subject and email message. 
    *Unfortunately, you can't personalize the email.
4) Click the down arrow next to "Send".
5) Select "Start mail merge".
6) Select "Send Mail merge".
It will now send the same message, but individually to each of your recipients. 

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