Forum Discussion
Mail Merge from an Email - New Outlook
- Mar 24, 2025
Hello All,
There have been some slight changes to Mail Merge in New Outlook; for example, the To line is now Recipient. Also, I discovered some limitations to using contact or distribution lists with Mail Merge in New Outlook and provided helpful suggestions for not having a personalized salutation.
The details are captured in my detailed blog post and video.
👉🏾Blog: Mail Merge In New Outlook: My First Look » TRACCreations4E
👉🏾Video: https://youtu.be/x-o72L0tSHsGood News: Advanced Features is coming in August Preview / September GA.
Microsoft 365 Roadmap | Microsoft 365If you plan to read the full blog post or watch the video, please give me a thumbs up on this post. Thank you.
3/24/2025 #traccreations4e
The "Start Mail Merge" feature in Outlook allows you to send personalised bulk emails to multiple recipients. Here's a brief overview of how it works:
1. Create Your Email Template: Start by drafting your email in Microsoft Word. This template will include placeholders for personalised information, such as names or addresses.
2. Prepare Your Data Source: Collect the recipient information in an Excel spreadsheet or use your Outlook contacts. Ensure each recipient has an email address listed.
3. Link Data to Template: In Word, go to the "Mailings" tab, select "Start Mail Merge," and choose "E-mail Messages." Then, use the "Select Recipients" option to link your data source (Excel or Outlook contacts) to your email template.
4. Insert Merge Fields: Replace placeholders in your email template with merge fields from your data source. This step customises each email with the recipient's information.
5. Preview and Finish: Use the "Preview Results" option to see how your emails will look. Once happy, click "Finish & Merge" and choose "Send E-mail Messages" to send your emails.
There are some YouTube videos that give tutorials too.
Hope this helps.
EmmaSmythIt seems that your description outlines how mail merge is done using Microsoft Word, Outlook Desktop, or Microsoft Excel.
However, I believe Chris_Ferraro is specifically referring to the "Start Mail Merge" button under the "Options" tab in Outlook.com. Unfortunately, like @Chris_FerrarChris_Ferraro , I have been unable to find any specific information about this feature online. Most resources, including your explanation, seem to focus on mail merge using Word, Outlook Desktop, and or Excel, (because some people maintain their contact lists in Excel).
As shown in the screenshot below, this feature is with regards to Outlook.com. I attempted to use this feature with a contact list I created, but it did not customize the emails. In fact, there was no option to "Insert Merge Field" or "Greeting Line" as can be found under the "Mailings" tab in Microsoft Word.
Any guidance on this specific feature in Outlook.com would be greatly appreciated. Thank you!
- TonksMar 21, 2025Copper Contributor
princeyosaI'm sure you've already figured it out, but to use this feature,
1) Start a new email message.
2) Enter all the email addresses in the "To" field.
3) Enter your subject and email message.
*Unfortunately, you can't personalize the email.
4) Click the down arrow next to "Send".
5) Select "Start mail merge".
6) Select "Send Mail merge".
It will now send the same message, but individually to each of your recipients. - kasiaCeEmFeb 01, 2025Copper Contributor
I am also experiencing the same issue
- Chris_FerraroNov 27, 2024Iron Contributor
I did use it as well and found same behavior. I hope they add such customizations as this would be a great add.