Forum Discussion
Mail Merge from an Email - New Outlook
Hello All,
There have been some slight changes to Mail Merge in New Outlook; for example, the To line is now Recipient. Also, I discovered some limitations to using contact or distribution lists with Mail Merge in New Outlook and provided helpful suggestions for not having a personalized salutation.
The details are captured in my detailed blog post and video.
👉🏾Blog: Mail Merge In New Outlook: My First Look » TRACCreations4E
👉🏾Video: https://youtu.be/x-o72L0tSHsGood News: Advanced Features is coming in August Preview / September GA.
Microsoft 365 Roadmap | Microsoft 365If you plan to read the full blog post or watch the video, please give me a thumbs up on this post. Thank you.
3/24/2025 #traccreations4e
I also couldn't complete an email merge in New Outlook - had to revert to classic Outlook to send it. Hopefully this feature is being added soon, as it's a real problem for me if New Outlook gets mandated and I can't run email merges.
kellyhammerleI'm sure you've already figured it out, but to use this feature,
1) Start a new email message.
2) Enter all the email addresses in the "To" field.
3) Enter your subject and email message.
*Unfortunately, you can't personalize the email.
4) Click the down arrow next to "Send".
5) Select "Start mail merge".
6) Select "Send Mail merge".
It will now send the same message, but individually to each of your recipients.Unfortunately, BCC is not an option for many, we need separate emails in the outbox or need to customize the subject for each recipient. This new iteration is terrible.
I received a new company machine and when I got back to load in New Outlook, this was appearing again and I was able to use it. It takes the email you have and sends it individually to users.
However, I did not see a way to customize the message with merge fields - hopefully something of that nature is coming or maybe I was just unable to figure out how to use it.Hmm, I'm not even seeing that in the New Outlook, or I would have a play. I've talked with colleagues that also heavily rely on email merges, so I hope they figure it out!
