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UK_Steve00's avatar
UK_Steve00
Copper Contributor
Dec 03, 2023

Lost email from Outlook Inbox on laptop but remain present on phone

Hi there - first time poster here, so please treat me gently if I come across as technically obtuse.

 

This is rather peculiar but I have somehow lost the last 3 months or so of my received emails from the Inbox of my web-based Outlook account. Peculiarly these very emails remain present and correct on my Samsung phone. I thought somehow a glitch might have occurred and the ‘lost’ emails might have been accidentally archived somewhere but despite searching all of the necessary folders there remains no sign of them.

Would anybody have come across this sort of problem previously? Thanks in advance for any clues.

 

Regards UK_Steve

  • UK_Steve00 

    Try logging in via Edge to Outlook OWA, everything should be fine there.

    • UK_Steve00's avatar
      UK_Steve00
      Copper Contributor

      Deleted 

       

      Have tried using Edge but missing emails still remain 'lost'. Thanks for the tip, though.

      • Deleted's avatar
        Deleted

        UK_Steve00  

        Check what inbox rules you've entered in your settings, maybe you accidentally approved them in quick steps?

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