Forum Discussion
squidgygoanna
Sep 30, 2023Copper Contributor
Lost access to my O365 account after Outlook update
Hi all Forced to upgrade to the new Outlook and lost access to my business O365 account. I can login to webmail but keep getting an error when trying to use the Outlook app (screenshot below) ...
squidgygoanna
Copper Contributor
Tried that, it seemed to work but now I'm getting another error:
"This account is not supported in Outlook for Windows due to the license provided by your work or school. Try to login with another account or go to Outlook on the web."
From a quick google search it appears that many others are having the same issue with new Outlook
rabzer
Oct 03, 2023Copper Contributor
Same error in my app.