Forum Discussion
Long delay for incoming emails for one of my gmail accounts
Do you mean the Mail app, or the "new" Outlook client, or maybe good old "legacy" Outlook? Which version are you on? Is the Gmail account the only one showing this behavior and is it added as IMAP account or?
I have 3 users with this same issue. All using Outlook for Mac App 16.93.2. I have removed the acconts and re-added but this doesn't resolve it. Also 3 other users have stopped Syncing all-together and even after the message "Message Sent" it doesn't send but shows in the sent folder. I doesn't show in the Gmail app either.
- BitterentFeb 13, 2025Copper Contributor
Yup, actually same issue here. Only it's across multiple devices. Outlook (formerly the windows "mail" app, not the real business outlook) for windows, as well as Outlook mobile (android) doing the exact same thing. A handful of emails will come in per day, often severely delayed. If I login to the Gmail web app I see all the emails just fine. Sending emails via the Windows app or phone app results in a message undeliverable bounce back.
Sounds like an authentication problem only it's not because why then would I get a trickle of inbound emails?
Something is broken and I can't tell if it's Gmail or the API that Microsoft is using to connect or what, but it sucks
- LisaHendricksonFeb 13, 2025Iron Contributor
I have had a client report this and saw another post like yours in another MS community, I believe there is a glitch/bug with Gmail right now
https://answers.microsoft.com/en-us/outlook_com/forum/all/new-outlook-not-syncing-with-gmail-no-error/e97349d3-27dc-4313-b905-2657b0a36784