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suzanne_felton67
Oct 12, 2024Copper Contributor
Locked out of my outlook mail
I have been hacked and need to get my phone cleaned for viruses. That said, I can log I to my Microsoft account under Suzanne_felton64, but cannot access my email through there. I use Mail not the separate program Outlook. When I go into Microsoft emails, it lists Outlook under Hotmail!!! Nothing I can do will unlock this email. I am now locked out for too many tries. It said to try again today, but same thing. I’m afraid the hack has installed a program on my phone to lock me out. I’m afraid to logout of the main Microsoft account as I’m afraid I can’t get back in. I need to be able to restore my phone once it’s cleaned.
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