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JohnB57's avatar
JohnB57
Copper Contributor
Jun 20, 2022

Links in Outlook Stationery

We have a customer who uses Office 2019 and their email stationery includes a number of links to images stored on their website. Since the June 14 updates the links no longer display the images when creating a new email. I have solved the issue by rolling Office back to the previous version and disabling automatic updates. This is not ideal as they might miss important updates.

 

Do you know if this issue will be resolved in the next build?

1 Reply

  • JohnB57 

    You can try the following:

     

    • Change to the 64-bit version of Office from the 32-bit version.
    • If a blank box is still displayed, go to File>Options>Advanced>Show document content and uncheck the box for "Show picture placeholders."

    Teresa

    #traccreations4e