Forum Discussion
keeping subfolders in a specific order
Hi 514Andy,
There is no direct setting to stop subfolders from moving to the top in a shared inbox.
But, there is a workaround that you can use:
- Create a new folder at the top of the folder list.
- Give this folder a name that starts with a number lower than the lowest numbered subfolder.
- Drag and drop all of the subfolders into the new folder.
- Right-click on the new folder and select "Sort Subfolders A to Z".
- Right-click on the new folder again and select "Move Up".
This will move the new folder to the top of the folder list, and the subfolders will remain in ascending order within the new folder.
Yes, there is a way to have only one person with permission to create and arrange folders in a shared inbox.
To do this, follow these steps:
- Go to the shared inbox and right-click on the top-level folder.
- Select "Properties".
- Click on the "Permissions" tab.
- Click on the "Add" button.
- Enter the name of the person who you want to have permission to create and arrange folders.
- Click on the "Check Names" button to verify that the user exists.
- Click on the "Add" button again.
- Select the "Custom" permission level.
- Under the "Folder Permissions" section, check the box next to "Create folders" and "Delete folders".
- Click on the "OK" button.
- Click on the "OK" button again to close the Properties window.
Once you have completed these steps, only the person who you added to the permissions list will be able to create and arrange folders in the shared inbox.
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Kindest regards,
Leon Pavesic
(LinkedIn)
- 514AndyOct 18, 2023Copper ContributorThank you LeonPavesic for your help. Unfortunately, the solution for the subfolder to stay in place is not working, and it is very difficult for Outlook to sort when I click on "Sort Subfolders A to Z" as Outlook becomes unresponsive. I have over 500 subfolders and I am not looking for the new folder to come on top, but rather at the bottom.
As for the steps to setting up permissions for certain users, it is perfect. Thank you!!