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Issue with emails being delayed when sent
Good Morning, I am working with a user who is sending emails, but they are being delivered a week or in one case two weeks later. She is not using Delayed Send\Delivery, that was the first thing I...
Here are some troubleshooting steps I would offer my client if I got this request:
- Extensions on the browser for AV?
- Is the client traveling when sending these?
- Are they on a VPN?
- Did you have them try incognito browser?
- Did you have them try another browser?
- Is there account restricted in the admin portal?
Thank you for the response. She is using VPN and a VDI in Citrix to acccess Webmail.
She has been able to replicate the issue and I have seen it. I just opened a support case with Microsoft to have them see if they can figure something out.