Forum Discussion
Issue with emails being delayed when sent
Good Morning, I am working with a user who is sending emails, but they are being delivered a week or in one case two weeks later. She is not using Delayed Send\Delivery, that was the first thing I...
Here are some troubleshooting steps I would offer my client if I got this request:
- Extensions on the browser for AV?
- Is the client traveling when sending these?
- Are they on a VPN?
- Did you have them try incognito browser?
- Did you have them try another browser?
- Is there account restricted in the admin portal?