Forum Discussion
iOS Calender Events Synced to Outlook 365 Using Default Alert Reminder Times Don't Appear in Outlook
Now, when an event is created in an iOS calendar (iPhone, iOS 17.3) and uses the Default Alert time, this alert will not appear in Outlook 365 (Windows 11 latest build as of 1 hour ago). The event shows up in Outlook, but reminder shows "None".
If the event is created in an iOS calendar (iPhone) using an Alert time OTHER THAN the Default Alert time, then is will appear correctly in Outlook 365.
This problem has caused to miss some important appointments, because reminders not longer appear in Outlook 365.
This all worked correclty up until a month or so ago, but Microsoft changed something and created this bug. I tried rolling iOS back and the same issue with Outlook 365 is still there. I also used iOS 17.4 (Beta) and the same issue persists. We can't fix Microsoft 365 Outlook bugs on our own.
This is Microsoft's ongoing poor quality control when they publish updates, and we've had many other similar experiences with Microsoft (all windows updates complete as of 10 minutes ago, and all MS 365 updates are current as well.)
- Audrey0519Copper Contributor
brnsdv I am having this issue with Siri-created calendar events on my iPhone syncing onto my Outlook calendar on my laptop. The reminder is set to none when it syncs over. This is so frustrating that after 11 years of using an iPhone, I am willing to just be done with it and get something that is compatible. I don’t know what Apple did to remove this after years and years of it being seamless and creating a reminder in Outlook, but they need to move it back because it is critically essential for my job to be able to dictate to calendar events and have them remind me on my laptop.
- brnsdvCopper Contributor
Apple did nothing. The alert is there and works fine in iOS. Microsoft wrote faulty code on a recent update to Windows or Outlook and now the default alerts are not transferred successfuly to Outlook as they always have been for many years.
- Audrey0519Copper ContributorI have discovered that it is with Siri-created events only, not just an iPhone-created event.