Forum Discussion
Inbox Rules conflict between web and desktop versions of Outlook
When I open my desktop version I keep getting messages for EVERY Rule I've created, saying: "There was an error reading the rules from the server. The format of the server rules was not recognized." ...
Sorry to hear that you had to delete all rules.
Create all of your rules in Outlook Online. Do a couple of them first, then repeat. Run the rules after several entries so you can determine the "one - it's always one bad apple" that may be corrupted. Make sure none of the rules are on the Outlook Windows version. You will see the following message in Outlook Online Rules.
Let me know how it goes.
I had done just that a couple weeks ago. Although I hadn’t liked to do so, because there are far fewer options in the web version. At first that had seemed to work. Then it started the same nonsense all over again. I think Microsoft needs to do something about making these rules compatible.