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valerie586's avatar
valerie586
Copper Contributor
Mar 17, 2023

Inbox Email Disappears after Reply

I use Outlook on my Desktop and for some reason after I reply to an email the original email immediately disappears from my inbox.  It is not in the deleted folder, and if I search for it, it is nowhere to be found.  This is only happening in the "inbox"....not in any of my other folders.  I do not have any filters at all.

3 Replies

  • DanDaniel4825's avatar
    DanDaniel4825
    Copper Contributor
    Yes, when replying, the original email disappears, but remains a part of the sent email in the Sent folder. This just started happening to a new shared email account at work and to my personal account at home. 365 both places (completely different accounts). the outlook accounts at home have been running for 6 or 7 years without this issue.