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MichaelSpeights's avatar
MichaelSpeights
Copper Contributor
May 17, 2023

Image Appears on Website not on Application

Hello community,

 

I've been looking into this issue for a few days and have not come to any conclusions.

 

This error continues to appear on the Outlook desktop application. 

 

Meanwhile the same email on the Outlook web browser (edge, firefox, chrome) appears properly.

 

 

 

The following steps I have taken to remedy the issue on the application are:

1. Updated Outlook

2. Enabled automatic image download

3. Add sender to safe senders list

4. Add sender to our secondary email protection

 

Any suggestions?

 

 

  • Jan_T327's avatar
    Jan_T327
    Copper Contributor
    May 22, 2023
    Hi, try check also settings for " Show picture placeholders"

    Click the New Email button or press Ctrl+N while viewing the Inbox.

    Go to the new message's File,
    Options dialog.

    Click Mail, then Editor Options.

    Select Advanced and look for the option to Show Picture Placeholders.

    Uncheck the box to Show picture placeholders

    Depends on the outlook version...

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