Forum Discussion
I keep having to re-enter rules?
I have Rules to sort incoming EMails into different folders but find that I am always having to add new rules even though the rule should already be there? Though some incoming mail does seem to be s...
It could be that you have conflicting of overlapping rules. This could result in the mail being moved to a folder you didn't expect it to.
For instance, you have a rule which acts on the from address and another one on a word in the subject. If they both apply, it may seem that only the final one has been executed or that you have created multiple copies of the same message.
This why it is important to sort your rules and use the "stop processing rules" action appropriately.
For additional info see;
Stop processing more rules and prevent duplicate messages - Robert 365
And;