Forum Discussion
TareqMohammd
May 23, 2021Copper Contributor
I have a problem after creating rules in outlook
Hey
After creating rule before a week ago for some employee to receive his mails alone not in the inbox like the other mails I noticed that rule was empty all the mails gone, And I could not find it in the inbox except if I search by the name all the messages came.
So I need help in that because the mail was for the CEO of the company and the important mails was like its gone.
- DeletedHello!
I do not know what rule you created? But most often the rule creates a flow to another folder ! This is most often where the new folder on the left and may not be visible during normal mail browsing.
Maybe it will be a tip for you - write!
Thank you Good luck.- TareqMohammdCopper ContributorSome folders disappear and some folders was empty from mails
- Deleted
Hello.
I'm very curious if you fixed your problem after creating new rules in Outlook?
Of course you can run the diagnostic tool then you will receive a report by email!
Please reply - for everyone it can be helpful!
Creating rules is quite simple, but when you delete a rule, the messages still remain in the created folders and it really is annoying!
Andrew
- TareqMohammdCopper Contributor