Forum Discussion
OverwatchMedia
Apr 17, 2026Copper Contributor
I Can't Permanently Delete Emails From Shared Mailbox
Anyone else had this issue and fixed it? In the outlook desktop app, I deleted mail from my shared mailboxes inbox and sent folder too I believe. In my shared mailbox, under the deleted folder, I sel...
Famac
Jul 06, 2026Copper Contributor
OverwatchMedia​ is this a work account? It might be under a specific retention policy by your M365 administrator, and need some months or years to permanetely be deleted. Hope that helps!