Forum Discussion
Huge amount of spam/ junk- bets way to stop?
HI group, I have been using Outlook for ages and my mail goes mostly to junk as it may be a reply to a company that Ive emailed seeking an answer to something Im interest in. I always give them my ...
Outlook is already catching these messages, but you can improve the results without blocking every sender.
When a genuine company reply goes to Junk:
- Open it and choose Not junk.
- Add the sender’s address or domain to Settings > Mail > Junk email > Safe senders and domains.
- If the company uses a different address for replies, add that actual address too.
For obvious spam, use Report > Junk or Report phishing instead of only deleting it. Deleting teaches Outlook very little.
Don’t click unsubscribe links in suspicious messages. For newsletters you knowingly signed up for, use the sender’s official unsubscribe option.
If you regularly contact companies online, using a separate email alias for enquiries can keep your main inbox cleaner. Also check that you haven’t created a rule that moves all unknown senders to Junk. No filter will identify every message perfectly, so check the Junk folder occasionally for legitimate replies.