Forum Discussion

Bjh4850's avatar
Bjh4850
Copper Contributor
Oct 14, 2023
Solved

how to update the sender name in the new Outlook?

I don't see it under the account settings.   I was able to do this in the old Mail app.   Thanks
Theologist's avatar
Theologist
Copper Contributor
Nov 19, 2023

Teresa_Cyrus 

 

I hope this feature (setting sender name on IMAP accounts) is added soon.  I am using my iCloud account on the New Outlook, and otherwise it works very well.

Teresa_Cyrus's avatar
Teresa_Cyrus
MVP
Nov 19, 2023

Theologist 

 

I don't see it on the roadmap yet. Stay tuned.

  • Theologist's avatar
    Theologist
    Copper Contributor
    Jan 14, 2024

    Teresa_Cyrus 

    Hello again... just touching base on this.

     

    A number of people have reported the problem in the suggestions forum, and still nothing seems to have been done.  Is there any way of giving this priority?

     

    Thanks

    Tom

     

    • Diane_Poremsky_MVP's avatar
      Diane_Poremsky_MVP
      MVP
      Jan 15, 2024
      Either feedback or Help > Contact Support. Using contact support won't get it fixed immediately, but can help to show that is it a requirement.

      Also - the new Outlook is a work in progress so just because nothing changed currently doesn't mean it won't in the future... but because of the way the Microsoft cloud works (and all accounts in new Outlook use the Microsoft cloud) it may take a while.

      If they ever add the ability to use different display names for different aliases in outlook.com or Microsoft 365 accounts, you can expect it new Outlook.
      • Teresa_Cyrus's avatar
        Teresa_Cyrus
        MVP
        Jan 15, 2024

        Hi Theologist 

         

        Microsoft is currently working on improving contact synchronization, deduplication, and GAL address list for the New Outlook. These updates will roll out over the next few months. However, there is no information on whether they will allow users to change the sender's name. It is unclear whether it is on their backlog list.

         

        Therefore, I will piggyback on Diane's recommendation. Give Microsoft feedback but in two locations.

         

        1) Microsoft Feedback Portal: Share how you use the Change Sender's Name, then post the link in this thread to allow others to vote. Also, the feedback team sometimes updates the status of a request in the portal.

         

         2) From New Outlook, select Help | Feedback. Post the same details from above and include the link from the Feedback Portal. This way, Microsoft can easily review your feedback and others and then determine how to proceed with this requirement.

         

        I hope this helps.

         

        Teresa

        #traccreations4e

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