Forum Discussion
samsgc
Jul 18, 2023Copper Contributor
How to stop conversation threads from automatically expanding in the inbox
I have my inbox grouped by conversation. It appears as one email header with an arrow on the left indicating that it is a conversation which is great. The problem is that when I select the conversat...
samsgc
Jul 20, 2023Copper Contributor
thank you leon. i appreciate the help. I walked through your steps and unfortunately got stopped on ""Show Messages Individually" from the list." this option does not appear for me
andrewmonroe
Oct 02, 2024Copper Contributor
samsgc For anyone looking to resolve this issue, as I was having the same problem, I went to settings->mail->then in Layout I selected "Show email grouped by conversation" and under "Arrange the reading pane" I selected "Newest on top." Previously, I had selected "Show each message separately" which was causing things to automatically drop down. This applies to the new/updated Outlook.