Forum Discussion
How to stop conversation threads from automatically expanding in the inbox
Hi samsgc,
To prevent conversations from automatically expanding in your inbox and keep them condensed until you choose to expand them, you can make some adjustments:
- Outlook Desktop:
1. Open Outlook and navigate to the "View" tab in the ribbon menu.
2. Look for the "View Settings" button and click on it.
3. In the dialog box that appears, select the "Group By" option.
4. Within the "Group By" settings, you'll find a checkbox labeled "Automatically group according to arrangement." Make sure to uncheck it.
5. Save the changes by clicking "OK" and close the dialog box.
- Outlook on the Web:
1. Open Outlook on the web and access the "Settings" menu (represented by a gear icon) in the top-right corner.
2. On the Settings page, choose the "Mail" option and then select "Conversation view" under the "Layout" section.
3. Within the Conversation view settings, locate the checkbox that says "Show messages individually" and make sure it is not checked.
5. Save your changes to apply the new settings.
These steps should enable to prevent conversation threads from automatically expanding in your inbox. They will remain condensed until you manually choose to expand them.
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Kindest regards,
Leon Pavesic
However, I do want the conversations grouped. I just dont want them to expand when i select them without selecting expand.
Hi samsgc,
sorry for not undestanding your question properly.
You can use these settings to group your conversations and expand them manually:Open Outlook on your computer and ensure you are in your inbox view.
Look for the "View" tab in the menu ribbon at the top of the Outlook window and click on it.
Find the "Show as Conversations" within the "View" tab.
Click on the "Conversation Settings" button
A drop-down menu will appear with different options for conversation settings. Choose "Show Messages Individually" from the list.
Now, your conversations will still be grouped together in your inbox, but they won't automatically expand when you select them. You can manually expand a conversation by clicking on the arrow next to it when you want to view the entire thread.
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
- thank you leon. i appreciate the help. I walked through your steps and unfortunately got stopped on ""Show Messages Individually" from the list." this option does not appear for me
samsgc For anyone looking to resolve this issue, as I was having the same problem, I went to settings->mail->then in Layout I selected "Show email grouped by conversation" and under "Arrange the reading pane" I selected "Newest on top." Previously, I had selected "Show each message separately" which was causing things to automatically drop down. This applies to the new/updated Outlook.
