How to stop conversation threads from automatically expanding in the inbox

Hi samsgc,

 To prevent conversations from automatically expanding in your inbox and keep them condensed until you choose to expand them, you can make some adjustments:

- Outlook Desktop:

1. Open Outlook and navigate to the "View" tab in the ribbon menu.

2. Look for the "View Settings" button and click on it.

3. In the dialog box that appears, select the "Group By" option.

4. Within the "Group By" settings, you'll find a checkbox labeled "Automatically group according to arrangement." Make sure to uncheck it.

5. Save the changes by clicking "OK" and close the dialog box.

- Outlook on the Web:

1. Open Outlook on the web and access the "Settings" menu (represented by a gear icon) in the top-right corner.

2. On the Settings page, choose the "Mail" option and then select "Conversation view" under the "Layout" section.

3. Within the Conversation view settings, locate the checkbox that says "Show messages individually" and make sure it is not checked.

5. Save your changes to apply the new settings.

These steps should enable to prevent conversation threads from automatically expanding in your inbox. They will remain condensed until you manually choose to expand them.