Forum Discussion
How to restore Outlook 365 Default Settings AFTER Exchange account removal
Dear community, I am new here, so I hope I do not bring up a topic that is well know. Problem desc: I use M365 on my private PC and added a university M365 Exchange account to it. After remo...
UPDATE:
The problem is now a bit more clear to me:
It looks like that Outlook has someone associated the university account with the office license. Under "File" is shows "Office Account" instead of "Account", which basically means that even though I have my personal license activated, it is still somehow connected with the university account.
Any idea on how to completely remove those settings and license associations? I have signed out already. Also trieg to use this link, but does also not really show the university license: https://learn.microsoft.com/en-us/office/troubleshoot/activation/reset-office-365-proplus-activation-state#method-clear-prior-activation-information-manually
there must be a way on how to fully reset outlook to factory defaults. thanks for help again
The problem is now a bit more clear to me:
It looks like that Outlook has someone associated the university account with the office license. Under "File" is shows "Office Account" instead of "Account", which basically means that even though I have my personal license activated, it is still somehow connected with the university account.
Any idea on how to completely remove those settings and license associations? I have signed out already. Also trieg to use this link, but does also not really show the university license: https://learn.microsoft.com/en-us/office/troubleshoot/activation/reset-office-365-proplus-activation-state#method-clear-prior-activation-information-manually
there must be a way on how to fully reset outlook to factory defaults. thanks for help again