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james231660's avatar
james231660
Copper Contributor
Aug 11, 2023

How to fix shared mailbox not showing emails older than one year (slider greyed out)

How do i fix my shared mailbox not showing emails older than a year? When i go into account settings to change the slider beyond 1 year, its completely greyed out. Thanks

1 Reply

  • If the slider is grayed out, likely a policy is being enforced by your IT staff, so best check with them.

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