How do we know what and when changes are made to Outlook on Web app?

LaurieBeamish 

Microsoft regularly updates its Outlook on the Web app to introduce new features, improvements, and bug fixes. However, the ability to control or update the version of Outlook on the Web largely depends on the environment in which it is hosted. Here are some general guidelines on how to stay informed about changes and updates:

1. Office 365 Message Center: If your organization uses Office 365, you can monitor the Office 365 Message Center for announcements about upcoming changes and updates. Microsoft typically provides information about planned updates, new features, and any potential disruptions to services. This will give you insights into what changes are coming.
2. Microsoft 365 Roadmap: The Microsoft 365 Roadmap is a public resource where you can track upcoming features and updates across the Microsoft 365 suite, including Outlook. You can filter by product and service to see what is planned and in development.
3. Release Notes: Microsoft often publishes release notes for updates to its services, including Outlook on the Web. These notes provide detailed information about what has changed, so you can understand how updates may impact your organization.
4. Message Center Notifications: Ensure that you are set up to receive notifications from the Office 365 Message Center so that you are alerted when important announcements are made.
5. User Training and Communication: Keep your users informed about updates and changes. Microsoft often provides training materials and resources to help users adapt to new features.

Regarding updating the Outlook on the Web app to a newer version, this is typically managed by Microsoft for Office 365 users. They roll out updates and new versions automatically to ensure that users are on the latest and most secure versions. There is not a direct way for individual organizations to manually update Outlook on the Web in Office 365, as it's a cloud-based service managed by Microsoft.

However, if your organization is using a self-hosted version of Outlook on the Web (for example, Exchange Server), then updates and version management would be handled by your IT team. In such cases, it is important for your IT team to stay informed about updates and follow the documentation provided by Microsoft to apply updates.

If you are seeing multiple versions of Outlook on the Web within your organization, it might be due to different users experiencing updates at different times or differences in settings. It is generally a good practice to ensure that all users have access to the latest version to benefit from new features and security updates.The text was created with the help of AI.

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