Forum Discussion
Tech_Stacker
Jul 11, 2025Copper Contributor
How do I read client's responses to my encrypted emails?
I'm sending encrypted emails to my Gmail as a test, and I would respond back from my Gmail. I just found out I have this encryption feature by going to Options tab > click Encrypt when drafting an em...
Tech_Stacker
Jul 14, 2025Copper Contributor
I have the Business Standard license, thank you!
LisaHendrickson
Jul 15, 2025Iron Contributor
hi Tech_Stacker​ since I don't know what else you've done to setup your encryption, generally you have to have a few configurations (from what I have seen in the past) to use it through Outlook/365. I tested it and it failed before I even sent it out, so you have something configured correctly to be able to send it. You might want to reach out to Microsoft business support to help with this one.