Forum Discussion
How do I read client's responses to my encrypted emails?
I'm sending encrypted emails to my Gmail as a test, and I would respond back from my Gmail. I just found out I have this encryption feature by going to Options tab > click Encrypt when drafting an em...
Are you using a paid 365 Business account with the encryption or a 3rd party encryption? Or what are you using? Knowing that will help us, help you.
I have the Business Standard license, thank you!
hi Tech_Stacker​ since I don't know what else you've done to setup your encryption, generally you have to have a few configurations (from what I have seen in the past) to use it through Outlook/365. I tested it and it failed before I even sent it out, so you have something configured correctly to be able to send it. You might want to reach out to Microsoft business support to help with this one.
