Forum Discussion

ROR's avatar
ROR
Copper Contributor
Nov 13, 2023

How do I export 'categories' when exporting contacts in Outlook?

Hi guys,

 

So I'm exporting my contacts from Outlook to a csv file.

 

I will tidy up contact in a spreadsheet then import into Hubspot CRM

 

1) My problem is, that when I export contacts from MS Outlook, the category information is not getting exported.

 

for example: Adam Smith has 3 categories 'R&D', 'IT' and '5G'

but when I export it, I don't see any of these categories.

 

is it possible to see these categories in the export? how would I go about doing this?

 

Thank-you

 

  • ROR's avatar
    ROR
    Copper Contributor
    Nov 14, 2023

    ROR I haven't had much response from this question, am I in the right forum? is there another perhaps more suitable forum I could find this answer to? if so please send a link. Thank you Kindly

  • JEleshio's avatar
    JEleshio
    Copper Contributor
    Dec 30, 2023

    ROR 

     

    I have the same exact question. Whether I am importing to Hubspot or another platform, I still need the categories in my export to sort through and organize my contacts for my import to the other platform.

  • ROR's avatar
    ROR
    Copper Contributor
    Jan 02, 2024

    Future Care has had no support from MS despite promise re follow-up from Maria Oliver and her colleagues. Very disappointing and going to AWS instead. 

  • agould's avatar
    agould
    Copper Contributor
    Jan 18, 2024
    I have the same question. A shame there is no answer. This should simple!
  • fnie2023's avatar
    fnie2023
    Copper Contributor
    May 16, 2024

    I have the exact same question. The category field is left out in the CSV export. No matter whether I use the export from the web version or the current macOS client. Why is there still no solution?

    My workaround is using the old version of Microsoft Outlook 365 for Windows. The CSV export is complete and includes the category field (!).