Forum Discussion
How do I export 'categories' when exporting contacts in Outlook?
Hi guys,
So I'm exporting my contacts from Outlook to a csv file.
I will tidy up contact in a spreadsheet then import into Hubspot CRM
1) My problem is, that when I export contacts from MS Outlook, the category information is not getting exported.
for example: Adam Smith has 3 categories 'R&D', 'IT' and '5G'
but when I export it, I don't see any of these categories.
is it possible to see these categories in the export? how would I go about doing this?
Thank-you
5 Replies
- fnie2023Copper Contributor
I have the exact same question. The category field is left out in the CSV export. No matter whether I use the export from the web version or the current macOS client. Why is there still no solution?
My workaround is using the old version of Microsoft Outlook 365 for Windows. The CSV export is complete and includes the category field (!). - agouldCopper ContributorI have the same question. A shame there is no answer. This should simple!
- RORCopper Contributor
Future Care has had no support from MS despite promise re follow-up from Maria Oliver and her colleagues. Very disappointing and going to AWS instead.
- JEleshioCopper Contributor
I have the same exact question. Whether I am importing to Hubspot or another platform, I still need the categories in my export to sort through and organize my contacts for my import to the other platform.