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TOJ808's avatar
TOJ808
Copper Contributor
Mar 25, 2024

How can I stop duplicating sent emails in NEW OUTLOOK?

Hi. Since my traditional Outlook changed to a New Outlook, I have been struggling to delete every duplicated email sent, which was saved not just in the Sent box but also in the Inbox. With the New Outlook, I cannot find the File tab that I could make those duplicated emails unsaved in the traditional Outlook. Will anyone teach me how to stop copying emails that have been sent in the new version of Outlook? 

Thanks.

 

1 Reply

  • cbmarsh1640's avatar
    cbmarsh1640
    Copper Contributor

    TOJ808 

    I have the same issue.  Often in the duplicate email, the sender line displays my name and then a series of numbers/characters, ending with "@shadow.outlook.com."  I have changed my password very recently, and it still does this.  One community forum suggests the email has been hacked.  But yes, same problem.

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