Forum Discussion
How can I mute desktop pop-up notifications for a shared mailbox?
I use multiple shared mailboxes, and due to bulk emails, I receive many auto-replies and meeting response notifications, which are quite distracting. I’d like to mute notifications from shared mailb...
Are we talking about Classic Outlook here or New Outlook?
Which mail account type are you using?
In Classic, you won't get any notifications for mailboxes which are added as secondary mailboxes of your own Exchange account. You will only receive notifications when they are added as accounts (which isn't recommended).
A method which works for any account type is to disable the generic option to show new email notifications. Then create an Inbox Rule to show the new email notifications based on the filters that you specify in the Inbox Rule.
In New Outlook, you can configure which accounts show alerts in;
Settings-> General-> Notifications-> expand: Notifications in Outlook-> Allow notifications on this device for the following accounts