Forum Discussion
Hotmail blocked repeatedly
This evening my hotmail account wouldn't send emails, the message was a security issue. Then the account was blocked. I was able to unblock several times with text message. But it kept on being block...
The irony, I can't sign in to support with my personal account, because it's blocked, so can't get support. If anyone here can tell me how I can contact a live agent in a chat that would be very helpful.
SusanK23
I have the same issue, started yesterday the 8th May 2023.. I have been using hotmail for years.
If I try to send an email the account is blocked. I have unblocked it and I can receive etc but not send.
I wonder if it's not something to do with available storage on the free account? Is your account also free level? I have loads of emails and I have a lot of files on one drive, maybe I hit the maximum.
- Hi, it's not because you've reached the maximum - they let you know if there's no space left. My hunch is that it has to do with the failing of the junk filter a few months ago, and that the system is treating sent emails as though they're spam. My concern is that they're not going to dedicate time to fixing hotmail. I'm really sad and it's a ton of work, but I've decided to stop fighting and shift to outlook. 😞 I did a full back up of everything to a PST file (you then need special software to open it, and there is a way to import that to Outlook, but I haven't found a free programme for that yet. I've had the hotmail address for around 25 years. This is a nightmare! I've also just found out I can't send from outlook to multiple people at once without verifying my account, but the captcha won't load. Another headache to find a solution to. And of course actually finding your way to the live the chat is nigh on impossible.
Anyway, good luck!!- maybe time to move to Google.. they give you everything for free.. as long as you don't mind them spying on you... Well all the best!
- I kind of hate them all! I do feel kind of bereft moving away from my trusty hotmail, so much history and it's embedded in so many places. What you can also do is set up forwarding from it to another email, maybe a gmail, or wherever you want to go. So you keep the hotmail going and don't lose people contacting you, and eventually wean yourself off it. I've got my hotmail forwarding to the outlook mail. It's a little confusing, and unpleasant, but it's getting me through a busy time and lots of freelance work conversations happening by email. aghh.
