Forum Discussion
help with resetting password
here's the problem. For some strange reason my Microsoft account decided that the same password I'd been using for months was the wrong password. So, next up, the automated system steered me to a pag...
Hi chills777
https://support.microsoft.com/en-us/account-billing/your-microsoft-account-recovery-request-wasn-t-granted-dc56c3e3-dff0-4ed5-8edb-60290eea6b53
This is official information - please read.
MTC is a public forum so please do not share your login information.
I filled out the recovery form now more time than I can count.
Yes I understand, but as it appears from the documentation only in this way you can regain access to your Microsoft account, I would advise you to create a new temporary account using such login information as in the lost account .
- why can't you provide me with an actual person that can help me ?
This is your second post on the subject, it looks like you have little IT experience and this is the cause of your problems.
form reject all information password change - Microsoft Tech Community