Forum Discussion
chills777
Jul 03, 2022Copper Contributor
help with resetting password
here's the problem. For some strange reason my Microsoft account decided that the same password I'd been using for months was the wrong password. So, next up, the automated system steered me to a pag...
Anonymous
Jul 05, 2022Hi chills777
https://support.microsoft.com/en-us/account-billing/your-microsoft-account-recovery-request-wasn-t-granted-dc56c3e3-dff0-4ed5-8edb-60290eea6b53
This is official information - please read.
MTC is a public forum so please do not share your login information.
- chills777Jul 05, 2022Copper ContributorI filled out the recovery form now more time than I can count.
- AnonymousJul 05, 2022
Yes I understand, but as it appears from the documentation only in this way you can regain access to your Microsoft account, I would advise you to create a new temporary account using such login information as in the lost account .
- chills777Jul 05, 2022Copper Contributorwhy can't you provide me with an actual person that can help me ?