Forum Discussion
Help - I can't cancel my meeting series
Good Morning,
I set up a meeting series and can't seem to cancel it. I am receiving the following error message and I'm not sure how to rectify.
One or more items in the folder you synchronized do not match. To resolve the conflicts, open the items, and then try this operation again.
Hi Cynthiabenson,
the Outlook Team is investigating this issue. In the meantime, please use the following workarounds:
Workaround 1:
To mitigate the issue, you can use the Clear Offline Items for your calendar. This step clears the calendar items in the Outlook store (OST) on your local machine.
To clear offline Calendar items, follow these steps:
Open the Calendar pane in Outlook, and right-click the Calendar folder.
Select Properties.
On the General tab, select Clear Offline Items.
Select OK.
After you clear offline items, Outlook will re-sync the calendar and repopulate your calendar folder with the calendar items on the server.
Workaround 2:
Make the meeting updates in Outlook Web Access (OWA) or use New Outlook. The conflict does not occur when updating or cancelling the meeting in OWA or New Outlook.
Outlook shows conflict errors when updating or cancelling meetings - Microsoft Support
