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MN2024's avatar
MN2024
Copper Contributor
Mar 14, 2024

headers wont update after change are done to comply with googles new rules

headers in the outgoing mail are not updated after I made changes to be updated to Google and Yahoo's new rules. I have followed all the steps and added all the records. When I do an online check in the mx.look up tool, everything looks ok. But headers do not want to be updated in O365. What to do ? 

 

  • MN2024's avatar
    MN2024
    Copper Contributor
    answering my own question for future answers. It turns out that if you check headers on emails within the same domain/subdomain, the header is not displayed correctly. You have to email a service that is outside the domain and has dkim control. So I email an outlook.com account.
    When we examined the header there, it turned out to be correct. so the issue is resolved

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