Forum Discussion
terrytibbs
Jan 09, 2024Copper Contributor
Have to open and close outlook for emails to send
Hi, I do alot of email mail merges using Word and Outlook and recently it sends 21 emails and then has a send and recieve error and stops sending emails automatically. I then have to open and clo...
adamsmith1010
Jan 10, 2024Copper Contributor
One possible solution is to check your Outlook settings and make sure there are no restrictions on the number of emails you can send in a single session. Also, ensure that your internet connection is stable. If the issue persists, you might want to consider reaching out to Microsoft support for further assistance.<br><br>Regards<br>Adam<br>Softaken Software
- terrytibbsJan 10, 2024Copper Contributor
Hi again. It seems to be working a bit better after moving my contacts onto the same datafile as the new profile but the 'email address' option doesn't show up when in the final mail merge stage of 'finish & merge'. I went for the 'name' column instead but its not sent to everyone as I have multiple people called 'Dan' for example... anyone know how to get the 'email_address' option back for the 'to' field and then think we may be onto a winner...? or am I going down the completely wrong rabbit hole here?
- terrytibbsJan 10, 2024Copper ContributorThanks, I've had a look but can't find where I would see where to check for any restrictions?