Forum Discussion

Copper Contributor

Jan 09, 2024

Have to open and close outlook for emails to send

Hi, I do alot of email mail merges using Word and Outlook and recently it sends 21 emails and then has a send and recieve error and stops sending emails automatically. I then have to open and clo...

LeonPavesic

Silver Contributor

Jan 09, 2024

Hi terrytibbs,

consider deleting and then creating a new Outlook profile.

In Outlook, select File > Account Settings > Manage Profiles
hoose Show Profiles > Delete the existing profile
Add a profile
In the Profile Name box, type a name for the profile, and then choose OK.

Create an Outlook profile - Microsoft Support

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Kindest regards,

Leon Pavesic
(LinkedIn)

terrytibbs

Copper Contributor

Jan 09, 2024

Thanks LeonPavesic

I did this today but after fiddling with it for a few hours, I am back where I started with emails still stopping at 21 emails and having to open and close outlook.

To make matters worse the backups I made of inbox and outbox emails won't import or if they do they come out glitchy so I've lost emails that I potentially needed for work now too.

Any other ideas?

Thanks,

Terry