Forum Discussion
ermanu
Apr 09, 2019Copper Contributor
Group emails not coming to my inbox
Hello, I'm using the latest Outlook 365. Emails coming to a group that I'm a member is not coming to my inbox. I want to use my inbox for all emails and I don't want to use groups. Send all group...
LordChappers
Jul 31, 2020Copper Contributor
I've been experiencing this issue as well. I've setup a Team for one of our customers with four members (all now owners).
When the team was created I selected to subscribe all new members (which I have since disabled, saved, re-enabled, and saved again), but only the original owner received emails when emailing the Team.
I've checked Message Trace, and it shows 'Expanded' with the following message:
"The message was sent to the following group: [Team]@[domain].co.uk. Office 365 received the message and sent it to the group members."
When I the run a trace on the members it only shows as delivered to the original owner, with no mention of the message at all in the trace of the other members.
Any help with this would be greatly appreciated!