Forum Discussion
Group Email
I am a member of multiple group emails. I receive all of these to my inbox, but typically delete them because I am able to access the emails through the group as well. On one of my groups it will not...
It's likely an issue with the local cache. Open the group via the webmail/OWA to confirm - if you can see the messages therein, recreate the local Outlook profile.
VasilMichev I am able to view them when I access through the web. What does it mean to recreat the local outlook profile?
- Basically, to reconfigure Outlook and start fresh. Follow the instructions here: https://support.microsoft.com/en-us/office/overview-of-outlook-e-mail-profiles-9073a8ac-c3d6-421d-b5b9-fcedff7642fc
You don't need to delete the existing profile, you can do so after you've verified the issue is resolved and no data is lost.