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GaryJE's avatar
GaryJE
Brass Contributor
May 13, 2023

Google Contact Data in New Outlook

With Outlook 1.2023.504.300 / Client 1.2023.504.300, only the contact name and the phone number OR email address syncs with my Google contacts in my Gmail account - none of the other data is displayed in Outlook. Is this a known issue?

 

In addition, when I click the Edit button in contacts, a "Something went wrong" error dialog is displayed.

 

Thanks!

2 Replies

  • lanaCharge's avatar
    lanaCharge
    Copper Contributor
    Hmm, that's a bit odd. The first thing I'd recommend is checking that you've got the most recent updates for Outlook - they're always adding fixes and new features.

    As for your contacts not fully syncing, it could be some kind of compatibility issue between Google and Outlook. You could try exporting your Google contacts as a .csv or .vcf file and then importing them into Outlook to see if that gets all the data across.
    • GaryJE's avatar
      GaryJE
      Brass Contributor

      lanaCharge Thanks  for your reply. I just discovered that the Google contact sync problem is a known issue - Microsoft says it's working on it.